At Emptjob.com, we strive to provide our users with reliable and efficient services. Our Refund Policy is designed to ensure transparency and fairness for all our users, including job seekers and employers. Please read this policy carefully.
Refunds are only applicable to payments made for paid services on Emptjob.com, such as premium job postings or subscription packages.
Refunds are not applicable to free services, free job postings, or any other non-paid features.
You may be eligible for a refund under the following conditions:
Technical Errors: If a technical issue on our platform prevents your job posting from being visible.
Duplicate Payments: If you are accidentally charged more than once for the same service.
Service Not Delivered: If a paid service is not delivered as promised within the specified time frame.
Refunds will not be provided in the following situations:
If the service has been successfully delivered (e.g., job posting is live on the website).
If you change your mind after purchasing a service.
If your account is suspended or terminated due to a violation of our Terms and Conditions.
If you have used the service partially or fully.
To request a refund, please contact our support team at support@emptjob.com with the following details:
Your account information (name, email, and username).
Payment details (transaction ID, date of payment).
Reason for the refund request.
Our support team will review your request and respond within 7 working days.
Approved refunds will be processed using the original payment method used for the transaction.
The refund may take up to 10-15 working days to reflect in your account, depending on your payment provider.
If you have any questions or concerns about this Refund Policy, please contact us at:
Email: support@emptjob.com
